Privacy policy

This privacy policy describes how rosesnight.com ("this website" or "we") collects, uses and discloses your personal information when you visit or purchase from this website.

Collecting Personal Information

When you visit this website, we collect certain information about your device, your interaction with this website, and the information needed to process your purchase. If you contact us for customer support, we may also collect other information. In this privacy policy, we refer to any information that can uniquely identify an individual (including the following information) as "personal information". For more information about what personal information we collect and why, please refer to the list below.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor

Customer support information

  • Examples of Personal Information collected: [modifications to the above information or additional information required]
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: [add any supplier used to provide customer support]
  • [Insert any other information you collect: offline data, purchased marketing data/lists]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

As mentioned above, we share your personal information with service providers to help us provide services and fulfill our contracts with you. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioural Advertising

As mentioned above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example:

  • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • [INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis

According to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we will process your personal information on the following legal basis:

[Include everything applicable to your business]

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through this website, we will keep your personal information as a record, unless and until you ask us to delete this information. For more information about your right to erasure, please see the "Your Rights" section below.

Automatic decision-making

If you are a resident of the European Economic Area, you have the right to object to processing based solely on automatic decision-making (including analysis), when the decision has a legal impact on you or has a significant impact on you in other ways.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

[Include the following only if you sell personal information as defined in the California Consumer Privacy Act]

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[Insert:

  • Categories of information sold;
  • Instructions on how to opt-out of sale;
  • Whether your business sells information of minors (under 16) and whether you obtain affirmative authorization;
  • If you provide a financial incentive to not sell information, provide information about what that incentive is.]

Your rights

[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

GDPR

If you are a resident of the eea, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [or insert alternative instructions for sending access, erasure, correction, and portability requests].

Your personal information will first be processed in Ireland and then transferred to locations outside of Europe for storage and further processing, including Canada and the United States.

[If your business is subject to the California Consumer Privacy Act, please include the following]

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), transplant it to the new service, and request that your personal information be corrected, updated or deleted. If you want to exercise these rights, please contact us via the contact information below [or insert alternative instructions for sending access, deletion, correction, and portability requests].

If you want to appoint an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including feature, performance, advertising, and social media or content cookies. Cookies allow websites to remember your actions and preferences (such as login and region selection), thereby improving your browsing experience. This means you don’t have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or frequently.

We use the following cookies to optimize your experience on our website and provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies will last until you stop browsing, while persistent cookies will last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in many ways. Please keep in mind that deleting or blocking cookies will have a negative impact on your user experience, and certain parts of our website may no longer be fully accessible.

Most browsers will automatically accept cookies, but you can choose whether to accept cookies through browser controls, which can usually be found in your browser’s "Tools" or "Preferences" menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through websites such as www.allaboutcookies.org .

 

In addition, please note that blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because the industry does not have a consistent understanding of how to respond to "do not track" signals, we will not change our data collection and use practices when we detect such signals from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.